How Can We Help?

Get support, find answers, or reach out to our team

Email Support

Send us an email and we'll get back to you within 24 hours.

eloquenceai@eloquenceailearning.com

In-App Support

Open the Eloquence app and tap the support button in settings for instant help.

Settings → Help & Support

Frequently Asked Questions

What languages can I learn with Eloquence?

Currently, Eloquence supports Spanish, French, Italian, and Portuguese. We're working on adding more languages based on user demand.

Is Eloquence suitable for beginners?

Absolutely! Eloquence adapts to all levels, from complete beginners (A1) to advanced learners (C1+). Your AI partner adjusts conversation complexity based on your proficiency.

How does the AI partner remember my progress?

Eloquence uses advanced memory systems to track your vocabulary, common mistakes, interests, and learning goals. Each conversation builds on previous ones for truly personalized learning.

Can I practice speaking with voice?

Yes! Eloquence includes high-quality voice synthesis for listening practice. You can read the AI's responses aloud and practice pronunciation at your own pace.

What subscription plans are available?

Eloquence offers Free, Pro ($5/month), and Premium ($10/month) tiers with different usage budgets and features. All tiers include core conversation features.

How do I cancel my subscription?

You can cancel anytime through your iPhone Settings → Your Name → Subscriptions → Eloquence. Your access continues until the end of your billing period.

Is my data private and secure?

Yes. We use industry-standard encryption and store data securely on Google Cloud. Your conversations are private and used only to improve your learning experience. See our Privacy Policy for details.

Can I use Eloquence offline?

Eloquence requires an internet connection for AI conversations, as they use cloud-based language models. However, you can review saved vocabulary and corrections offline.

Do you offer educational discounts for schools?

We're working on educational plans for schools and teachers! Contact us at eloquenceai@eloquenceailearning.com to learn more.

Still Have Questions?

Send us a message and we'll get back to you as soon as possible.

Or email us directly at eloquenceai@eloquenceailearning.com